Welcome to Baldwin County 9-1-1

Welcome to Baldwin County Alabama 9-1-1. We are proud to serve the 182,000+ residents and thousands of visitors per year to our county. Baldwin County is about 1,596 square miles - one of the largest counties east of the Mississippi river and is located on the Gulf Coast of Alabama, east of Mobile Bay.

9-1-1 Statistics

Total 9-1-1 Calls 178,454
Hang up / Prank Calls 6,740
Fire Incidents 15,732
Medical Incidents 18,594
Law Enforcement Incidents 18,188

9-1-1 Surcharge - $1.86

During the 2012 legislative session, a new Statewide 9-1-1 Board was created and tasked with determining a statewide rate to fund all local 9-1-1 districts throughout the state. 

As of October 1, 2018 the monthly 9-1-1 surcharge is $1.86

If you have any questions about the 9-1-1 rate for Baldwin County residents, contact Director, Chris Heger at 251-947-69-1-1 or by email.

9-1-1 Facts

  • America’s very first 911 call was made in Haleyville, Alabama in 1968.
  • More than 30% of all U. S. households have canceled their wireline service and rely on their wireless phone as their primary telephone service.
  • An estimated 240 million 911 calls are made in the U.S. each year.